FAQ

Frequently Asked Questions

Last updated: June 25, 2026

How long does shipping take?

Most orders dispatch within 2–5 business days. Smaller parcels typically arrive within a few days of dispatch. Large freight furniture takes longer. Tracking is emailed when your order ships. Orders over $299 ship free.

Where do you ship?

Contiguous 48 United States only. Not Alaska, Hawaii, territories, PO Boxes, or APO/FPO. Prices in USD.

Are items new or vintage?

All items are brand new. We do not sell used or vintage furniture.

Do you have a showroom?

No. Online-only. Product pages include dimensions, materials, and multiple images. Email us before buying if unsure.

How is large furniture delivered?

By freight carrier, curbside only. No in-home delivery or assembly. Plan help to move items inside.

What is your return policy?

You may return most unused items within 14 days of delivery for a refund to your original payment method. Email support@ohmidmod.com before shipping anything back. Return address: Luminadeus LLC (OhMidMod), 2760 Gatlin Way, Cumming, GA 30041, USA. No restocking fee on eligible returns. Full details: Refund Policy.

My item arrived damaged?

Email support@ohmidmod.com within 48 hours with photos. We will replace or refund confirmed damaged/defective items.

How do I contact you?

Luminadeus LLC (OhMidMod)
2760 Gatlin Way, Cumming, GA 30041, USA
support@ohmidmod.com · (276) 290-1798
Monday–Friday, 9:00 AM–5:00 PM ET