FAQ

Frequently Asked Questions

Last updated: June 25, 2026

How long does shipping take?

Most orders dispatch within 2-5 business days. Smaller parcels then take about 5-10 business days in transit, and large freight furniture 7-14 business days, so plan on 7-19 business days total depending on the item. Tracking is emailed when your order ships. Shipping is free on all orders, with no minimum.

Where do you ship?

Contiguous 48 United States only. Not Alaska, Hawaii, territories, PO Boxes, or APO/FPO. Prices in USD.

Are items new or vintage?

All items are brand new. We do not sell used or vintage furniture.

Do you have a showroom?

No. Online-only. Product pages include dimensions, materials, and multiple images. Email us before buying if unsure.

How is large furniture delivered?

By freight carrier, curbside only. No in-home delivery or assembly. Plan help to move items inside.

What is your return policy?

You may return most unused items within 14 days of delivery for a refund to your original payment method. Email support@ohmidmod.com before shipping anything back. Return address: Luminadeus LLC (OhMidMod), 2760 Gatlin Way, Cumming, GA 30041, USA. No restocking fee on eligible returns. Full details: Refund Policy.

My item arrived damaged?

Email support@ohmidmod.com within 48 hours with photos. We will replace or refund confirmed damaged/defective items.

How do I contact you?

Luminadeus LLC (OhMidMod)
2760 Gatlin Way, Cumming, GA 30041, USA
support@ohmidmod.com · (276) 290-1798
Monday–Friday, 9:00 AM–5:00 PM ET