Contact information

Contact Us

Have a question about an order, need help choosing the right piece, or want to know more about our furniture? We're here for you.

For urgent order issues (damaged delivery, missing items), please call us directly for the fastest resolution.

LUMINADEUS LLC
2201 Menaul Blvd NE, Suite A
Albuquerque, NM 87107
United States

Please note: This is our corporate office, not a showroom. We do not offer in-person furniture viewing at this location.

You might find your answer in our Frequently Asked Questions page. Here are some common topics:

Where is my order? — Check your email for a tracking number, or email us with your order number.
Can I change or cancel my order? — Orders can be cancelled within 24 hours. After that, changes depend on fulfillment status.
My item arrived damaged. — Contact us within 48 hours with photos. We'll arrange a free replacement or full refund.
Do you offer White Glove delivery? — Yes, for an additional $149 on large items. Includes room-of-choice placement and packaging removal.
Do you ship outside the US? — We currently ship to the contiguous 48 states only.
What is your return policy? — 30-day return window from delivery. See our full Return Policy.