Privacy policy

Privacy Policy

OhMidMod, operated by Luminadeus LLC, respects your privacy. This Privacy Policy explains what information we collect when you visit our online store or place an order, how we use it, who we share it with, and the choices you have. By using our website or buying from us, you agree to the practices described below.

Information We Collect

We collect information you provide directly and information gathered automatically when you use our site.

• Contact and order details: your name, email address, phone number, billing address, and shipping address.
• Order information: the products you buy, order totals, order history, and related communications.
• Payment information: payments are processed by Shopify Payments. We do not store full payment card numbers on our systems. We may receive limited details such as the card type, the last digits, and whether a payment succeeded.
• Account credentials: if you create an account, we store your login email and a securely managed password.
• Device and technical data: your IP address, browser type, device information, and similar technical details.
• Cookies and usage data: information about how you browse and interact with our site, collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• Process, fulfill, and ship your orders, and send order confirmations and updates.
• Provide customer support and respond to your questions and requests.
• Detect, prevent, and investigate fraud and protect the security of our store and customers.
• Meet our legal, tax, and accounting obligations.
• Send marketing communications when you have given consent. You can opt out at any time.
• Improve our website, products, and overall customer experience.

How We Share Your Information

We share personal information only with the parties needed to run our store and complete your orders. These include:

• Shopify: the e-commerce platform that hosts our online store.
• Shopify Payments: our payment processor for handling transactions.
• Shipping carriers: such as UPS and FedEx, to deliver your orders.
• Third-party suppliers and fulfillment partners: the US-based supplier warehouses that pack and ship the products you order.
• Service providers: vendors that support functions like email delivery, analytics, and customer support.

We do not sell your personal information. We may also disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of our customers, our business, or others.

Cookies

We use cookies and similar technologies to keep your shopping cart working, remember your preferences, understand how our site is used, and support marketing. You can control or disable cookies through your browser settings, but some parts of the site may not function properly if you do.

Data Retention and Security

We keep personal information for as long as needed to fulfill the purposes described in this policy, including order processing, customer support, and meeting legal, tax, and accounting requirements. We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete it. To exercise these rights, email us at support@ohmidmod.com and we will respond within a reasonable time. You can unsubscribe from marketing emails at any time by using the unsubscribe link in those emails or by contacting us.

California residents: we do not sell personal information. If you are a California resident, you may request a do-not-sell preference and exercise your privacy rights by emailing support@ohmidmod.com.

Children

Our site is not directed to anyone under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date below. Significant changes may be communicated through our website or by email. Please review this page periodically to stay informed.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Luminadeus LLC (OhMidMod)
2760 Gatlin Way, Cumming, GA 30041, USA
Email: support@ohmidmod.com
Phone: (276) 290-1798
Hours: Monday to Friday, 9:00 AM to 5:00 PM ET (Eastern Time)
We respond within 24 business hours.

Last updated: 26/6/2026