Privacy policy

Privacy Policy

Last Updated: March 19, 2026

OhMidMod ("we," "us," or "our"), operated by LUMINADEUS LLC, is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit ohmidmod.com (the "Site"), make a purchase, or otherwise communicate with us.

Who We Are

LUMINADEUS LLC
2201 Menaul Blvd NE, Suite A
Albuquerque, NM 87107
United States
Email: support@ohmidmod.com
Phone: (276) 290-1798

Information We Collect

Information you provide directly:

• Name, email address, phone number, and shipping/billing addresses
• Payment information (credit/debit card numbers, billing details)
• Account information (username, password, preferences)
• Communications you send us (customer service inquiries, reviews, feedback)

Information collected automatically:

• Device information (browser type, operating system, device identifiers)
• IP address and approximate location
• Browsing behavior (pages viewed, products clicked, time on site)
• Cookies and similar tracking technologies

How We Use Your Information

• Order fulfillment: Processing purchases, arranging shipping, sending order confirmations and tracking updates
• Customer service: Responding to inquiries, handling returns and refunds
• Account management: Maintaining your account, preferences, and order history
• Marketing: Sending promotional emails (with your consent) — you can unsubscribe at any time via the link in any email
• Site improvement: Analyzing usage patterns to improve our products, services, and website experience
• Fraud prevention: Detecting and preventing fraudulent transactions
• Legal compliance: Meeting regulatory requirements and responding to lawful requests

How We Share Your Information

We do not sell your personal information. We share information only with:

• Service providers: Payment processors (Shopify Payments), shipping carriers (UPS, FedEx, freight carriers), email platforms, and analytics tools that help us operate the business
• Shopify: Our Site is hosted by Shopify Inc., which processes data to provide and improve its platform services
• Legal obligations: When required by law, regulation, or legal process

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Understand how you use our Site
• Improve your browsing experience
• Measure the effectiveness of our marketing

You can manage cookie preferences through your browser settings. Disabling cookies may affect some Site functionality.

Your Rights

All customers can:

• Opt out of marketing emails via the unsubscribe link in any email
• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Request a copy of your data in a portable format

California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at support@ohmidmod.com.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for all data transfers
• Secure payment processing via Shopify Payments (PCI DSS Level 1 compliant)
• Regular security reviews and updates

However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is retained for accounting and tax purposes as required by law.

Children's Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights:

LUMINADEUS LLC
2201 Menaul Blvd NE, Suite A
Albuquerque, NM 87107
United States

Email: support@ohmidmod.com
Phone: (276) 290-1798
Hours: Monday - Friday, 9:00 AM - 5:00 PM EST